When you join our team at South Dakota Urban Indian Health, you’re joining our Tiwahe (family). We believe that through equitable pay, flexibility, and centering employee wellness, we’re creating systemic change that benefits everyone, especially our patients. Working with our medical team, you’ll improve the health and wellness of our patients and positively impact the health of our community.

SDUIH employees enjoy traditional benefits, such as:

• Health Insurance – SDUIH pays 72% of the premium
• Life Insurance – SDUIH provides $25,000, and employees can purchase additional
• Sick leave of 40 hours per year
• PTO accrued at the rate of 5 hours each pay period
• Short-Term and Long-Term Disability provided by SDUIH
• 11 paid holidays each year
• Participation in a 401(k) with a company match of 100% of the first 4% the employee contributes
• 12 Wellness Days per year

South Dakota Urban Indian Health is proud to be an Equal Opportunity Employer. We are committed to providing a diverse and inclusive work environment where all employees, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status, are treated with respect and dignity. We believe that diversity and inclusion contribute to the success and strength of our organization, fostering a culture where everyone can thrive and bring their unique perspectives to the table. Join us in our commitment to equality and diversity as we work together to create a workplace that reflects the richness of the communities we serve.

INDIAN PREFERENCE

In accordance to IHS policy and Federal guidelines, preference will be given to qualified Indian applicants in accordance to Section 703 (i) of the Title VII of the Civil Rights Act of 1964. SDUIH is an Equal Opportunity Employer.

Must be able to provide Indian Preference documentation if claimed.

ENROLLMENT SPECIALIST (Navigator) | Hours: As Needed | Pierre, SD (Internal Applicants Only) 

The Enrollment Specialist (Navigator) will educate and assist patients and community members on their potential eligibility for, and how to enroll in assistance and insurance programs. The Navigator is responsible for assisting consumers to enroll in Qualified Health Plans (QHP) under the Affordable Care Act (ACA). Providing fair, impartial and accurate information which will help consumers to make informed decision during the health plan selection process. This position is responsible to attend trainings, peer networking opportunities and program meetings as assigned and support the program organization as needed.

The Ideal Candidate Has: 

• Strong communication and problem-solving skills
• Knowledgeable of the rules and regulations for various assistance and insurance programs in order to educate and enroll patients and community member
• Must have exceptional attention to detail and strong organizational skills to make decisions in accordance with established policies and regulations
• Ability to clearly define priorities, coordinate activities and work independently and as part of a team
• Maintain positive and cooperative working relations with a variety of individuals and groups from diverse backgrounds and exhibit cultural sensitivity
• Ability to respond appropriately and professionally to staff and members of the public, in person and on the phone
• Demonstrate passion for customer service ethics and high expectations for quality
• Develop a thorough understanding of confidentiality policies regarding consumer rights and to maintain this with all integrity throughout day-to-day activities
• Comply with Federally-facilitated Exchange (FFE) privacy and security standards and to use computers, including laptops or tablets, in accordance with those standards and ensure privacy and security of consumer personally identifiable information (PII)
• Must be computer proficient, working knowledge of Word, Excel, PowerPoint, Outlook, and Internet Explorer
• Ability to gather, interpret and report information and conduct relevant research when necessary

Qualifications:

• Previous experience assisting consumers with federal, state or local programs to determine eligibility is preferred
• Previous experience with Electronic Medical Records and/or scheduling & scanning documents preferred
• Associate Degree in Business, Medical, Communications, Finance/Accounting or related field – Bachelor’s Degree preferred

1. Click the button below to download the employment application form
2. Save the application once filled out
3. Email the completed application and a copy of your resume to Carmen.Rodriguez@sduih.org